Legal
What email Footprint OnChain sends, and how to control it. Last updated: November 2026.
Most of our email is the service itself: setup confirmations with your tracking ID, suspected-copy alerts, evidence packs, replies to your enquiries, and billing or service notices. While you are a customer these continue, because they are what you are paying for; if you cancel, they stop with the service.
From time to time we may email customers and enquirers about changes or additions to the service. Every such update email carries an unsubscribe option, and one click — or a reply asking us — removes you from update emails. It never removes you from service email you still need.
Only because you gave it to us: on the contact form, on a call, or when signing up. We never buy, rent, or scrape email lists.
We do not sell or rent your email address, and we do not share it with third parties except the delivery providers needed to send our mail.
To change your alert address, opt out of update emails, or ask what we hold about you, email contact@info.footprintonchain.com or call 510-619-0213.
Related policies: Terms of Service · Privacy Policy · SMS Policy.